Terms of service
Terms of Service
Effective Date: [06/07/2026]
Welcome to UK Hair Care Products. By accessing or using our website at ukhaircareproducts.shop, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website.
1. Eligibility
You must be at least 18 years old or have the permission of a parent or legal guardian to use this website and purchase products.
2. Products
We sell professional and consumer hair and beauty products. We make every effort to ensure product descriptions, images, prices, and availability are accurate. However, we cannot guarantee that all information is error-free.
Product colours and packaging may vary slightly from those displayed on your screen or from images shown on the website.
3. Orders
All orders are subject to acceptance and availability.
We reserve the right to:
● Refuse or cancel any order.
● Limit quantities purchased.
● Correct pricing or product description errors.
● Cancel orders affected by technical or pricing mistakes.
If your order is cancelled after payment has been taken, a full refund will be issued.
4. Pricing and Payment
All prices are displayed in GPB and include applicable taxes unless otherwise stated.
Payment must be received before your order is dispatched. We accept payment methods displayed during checkout.
5. Shipping
Delivery times are estimates and are not guaranteed.
We are not responsible for delays caused by couriers, customs, weather, strikes, or circumstances beyond our control.
Risk in the products passes to you once delivery has been completed.
6. Returns and Refunds
Please refer to our separate Returns Policy for full details.
If a product arrives damaged or incorrect, please contact us within 7 days of delivery.
For hygiene reasons, opened or used beauty products may not be eligible for return unless faulty.
Your statutory consumer rights remain unaffected.
7. Product Use
Products should only be used in accordance with the manufacturer’s instructions.
We are not liable for adverse reactions caused by:
● Allergies or sensitivities.
● Incorrect use.
● Failure to carry out recommended patch testing.
● Mixing products contrary to manufacturer guidance.
Customers are responsible for checking ingredient lists before purchasing.
8. Professional Products
Some products may be intended for professional salon use only.
By purchasing these products, you confirm you are suitably qualified or accept responsibility for their safe use.
We accept no liability for misuse of professional-only products.
9. Promotions and Discount Codes
Discount codes:
● Cannot usually be combined unless stated.
● Have no cash value.
● May expire without notice.
● May be withdrawn or amended at our discretion.
We reserve the right to cancel orders where promotional offers have been misused.
10. Intellectual Property
All website content, including logos, images, product descriptions, graphics, text, and designs, is owned by or licensed to UK Hair Care Products.
No content may be copied, reproduced, or distributed without our prior written permission.
11. User Accounts
If you create an account, you are responsible for:
● Keeping your password secure.
● Maintaining accurate account information.
● All activity occurring under your account.
We reserve the right to suspend or terminate accounts that breach these Terms.
12. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for:
● Indirect or consequential losses.
● Loss of profits or business.
● Delays beyond our reasonable control.
● Misuse of products after delivery.
Nothing in these Terms excludes liability where exclusion is prohibited by law.
13. Privacy
Your use of this website is also governed by our Privacy Policy and Cookie Policy.
14. Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
15. Changes to These Terms
We may amend these Terms from time to time. Updated versions will be published on this website with a revised effective date.
16. Contact Us
If you have any questions regarding these Terms, please contact:
UK Hair Care Products
Email: contact@ukhaircareproducts.shop